GDPR compliance

The application used to ensure GDPR and CCPA compliance of the Elia Lingerie website collects your IP and email in order to process your data. For more information: Privacy Policy.

Information on cookies

Personal data collected in particular via cookies on the site or during your orders are processed by Elia Innovation, located at 7 Bis Avenue Michel Ricard, 92270 Bois Colombes.

When you visit our website, cookies are placed on your computer, cell phone or tablet by Elia Lingerie and/or third parties.

This page gives you a better understanding of how cookies work and how to use the current tools to configure them.

What are cookies?

A cookie is a small text file deposited on your computer when you visit a site or view an advertisement. Their main purpose is to collect information about your browsing on our sites and to provide you with personalized services. Various types of cookies may be used on our site: http cookies, local storage cookies, marketing cookies, pixels or other tracking identifiers...
Our site is designed to be particularly attentive to the needs and expectations of our customers. This is one of the reasons why we use cookies, for example, to identify you and access your account, manage your shopping basket, remember your visits and personalize the offers we make and the advertising you see outside our site.

How do I manage my cookies?

Some cookies require your consent.
You consent to the deposit of cookies, the information on which is communicated to you in the cookie information banner visible at the bottom left of your first connection to the site:

  • By clicking on the accept button or the cross on our insert
  • By continuing your navigation

The consent thus given is valid for a maximum of thirteen (13) months from the first deposit in the terminal's equipment.
If you refuse to accept cookies on your terminal or browser, or if you delete cookies stored on your terminal or browser, you are informed that your browsing and experience on the site may be limited.

If you have not already done so, you can accept or refuse cookies at any time via our cookie manager, which can be accessed here :

My preferences Cookies

You are informed that Elia Lingerie's partners and any other third parties may place cookies on the site. Only the issuer of a cookie is likely to read or modify the information contained therein and Elia Lingerie has no access to or control over cookies that third parties may use. The issuance and use of cookies by third parties are subject to the privacy policies of such third parties in addition to the present. Consequently, you are invited to visit the sites of these third parties for more information on the cookies they store and how to manage them.

There are several ways for you to manage cookies:

  1. The cookie manager on our site
    The manager can be accessed from the cookie information banner or via the above heading "manage my cookies on the site".
  2. Your browser settings
    You can choose to disable cookies at any time by going to your browser. You can accept or refuse cookies on a case-by-case basis, or systematically refuse them once and for all.
  3. Other means
    You can connect to the Youronlinechoices site, proposed by digital advertising professionals grouped together within the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France. This will enable you to find out which companies are registered with this platform, and which offer the possibility of refusing or accepting the Cookies used by these companies to adapt the advertising likely to be displayed on the User's terminal to his or her browsing information.

Where do cookies come from?

Cookies may be deposited by Elia Lingerie via our site, or by third parties (Facebook, Instagram...).

Elia Lingerie cookies:

These are cookies deposited by Elia Lingerie on your terminal for the purposes of browsing our website, optimizing and personalizing our services on the site, such as accessing the referral program, keeping track of your account or shopping cart.

Third-party cookies:

These are cookies placed by third-party companies (e.g. advertising agencies or partners) in order to identify your centers of interest through the products consulted or purchased on our site and to personalize the advertising offer sent to you outside our site. They may be deposited when you browse our site.

Why do we use cookies?

Cookies are used for different purposes. Some are necessary for you to use our site, while others have more incidental purposes.

Browser cookies, necessary for site operation

These cookies are necessary for the operation of our site. They enable you to use the main functions of our site (for example, using the shopping cart or accessing your account). Without these cookies, you will not be able to use our site normally. These cookies are placed by Elia Lingerie and are used solely for the operation of our site. They do not require the user's prior knowledge or consent to be placed on his or her terminal.

Analytical cookies, necessary for audience measurement:

These are cookies that enable us to track the use, traffic and usage volumes, as well as the performance of our site. These cookies enable Elia Lingerie to improve the interest, ergonomics and operation of the services offered on the site (for example, the pages most often consulted, searches by Internet users in the site's search engine, etc.).

Functional cookies to personalize your experience:

These are cookies that enable us to identify information on the site that may be of interest to you, in order to personalize your experience on our site (for example, reminding you of the last products consulted, remembering items in your shopping cart before continuing your purchases). They also enable you to benefit from our personalized advice and promotional offers based on your browsing origin (for example, if you come from one of our partner sites). In order to personalize your shopping experience, we may associate browsing data processed by cookies with data from our customer database relating to your account or your purchases on our site. If you do not wish to benefit from a personalized shopping experience based on the information we have in our databases, you can make purchases without using your account in "guest browsing".

Advertising cookies, to better target your interests

These are cookies used to display advertising or send you information tailored to your interests outside our site while you are browsing the Internet. In particular, they are used to limit the number of times you see an advertisement and to help measure the effectiveness of an advertising campaign.

Advertising cookies may be deposited and read by Elia Lingerie and its service providers. During the period of validity of these cookies, they make it possible to display advertising in all areas reserved for third-party advertising, to count the number of times advertising content is displayed via our advertising spaces, to identify the advertisements displayed in this way and the number of users who clicked on each advertisement, to calculate the sums due as a result and to draw up statistics, to recognize your terminal during subsequent navigation on any other site or service on which these advertisers or third parties also issue cookies and, where appropriate, to adapt these third-party sites and services or the advertisements they display, to the navigation of your terminal of which they may have knowledge.

More information on cookies?

On the CNIL website

Data modification

You can use the link below to update your account and data.

Data portability

You can use the link below to download the data we store and use for a better experience on the Elia Lingerie website.

Access to personal data

You can use the link below to get the report on your personal data we store for you.

Right to be forgotten

Use this option if you want to delete your personal data from our site. Please bear in mind that this action also deletes your customer account and associated points under our referral program.