GDPR compliance

The application used to ensure the GDPR and CCPA compliance of the Elia Lingerie website collects your IP and email in order to process your data. For more information: Privacy Policy.

Information on cookies

Personal data collected via cookies on the site or when you place an order is processed by Elia Innovation, located at 7 Bis Avenue Michel Ricard, 92270 Bois Colombes.

When you visit our website www.elia-lingerie.com, cookies are placed by Elia Lingerie and/or third parties on your computer, mobile phone or tablet.

This page allows you to better understand how cookies work and how to use the current tools to set them.

What is a cookie?

A cookie is a small text file placed on your computer when you visit a site or view an advertisement. Their purpose is to collect information about your browsing on the sites and to send you personalised services. Different types of cookies can be used on our site: http cookies, local storage cookies, marketing cookies, pixels or other tracking identifiers...
Our site is designed to be particularly attentive to the needs and expectations of our customers. This is one of the reasons why we use cookies in order to identify you and access your account, manage your shopping cart, remember your visits and personalise the offers we make and the advertisements you see outside our site.

How do I manage my cookies?

Some cookies are subject to consent.
You consent to the deposit of cookies, the information of which is communicated to you in the cookies information banner visible at the bottom left when you first connect to the site:

  • By clicking on the accept button or the cross on our insert
  • By continuing your navigation

The agreement thus given is valid for a maximum period of thirteen (13) months from the first deposit in the terminal's equipment.
If you refuse the recording of cookies in your terminal or browser, or if you delete those recorded there, you are informed that your browsing and experience on the site may be limited.

If you have not done so from the information banner when you arrived on our site, you can accept or refuse cookies at any time via our cookie manager accessible here :

My preferences Cookies

You are informed that Elia Lingerie's partners and any other third party may place cookies on the site. Only the sender of a cookie is likely to read or modify the information contained in it and Elia Lingerie has no access to or control over the cookies that third parties may use. The issue and use of cookies by third parties are subject to the confidentiality policies of these third parties in addition to the present. Accordingly, you should visit the websites of such third parties for more information about the cookies they store and how to manage them.

There are several ways for you to manage cookies:

  1. The cookie manager on our site
    The manager accessible from the cookie information banner or via the above heading "manage my cookies on the site".
  2. The settings of your Internet browser
    You can choose to deactivate these cookies at any time by going to your browser. You can accept or refuse cookies on a case-by-case basis or systematically refuse them once and for all.
  3. Other means
    You can connect to the Youronlinechoices site, proposed by digital advertising professionals grouped together within the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France. You will be able to find out which companies are registered with this platform and which offer the possibility of refusing or accepting the Cookies used by these companies to adapt the advertisements likely to be displayed on the User's terminal to his or her browsing information: http: //www.youronlinechoices.com/fr/controler-ses-cookies/.

Where do the cookies come from?

Cookies can be deposited by Elia Lingerie via our site, or by third parties (Facebook, Instagram...).

Elia Lingerie cookies:

These are cookies deposited by Elia Lingerie on your terminal for the purposes of browsing our website, optimizing and personalizing our services on the site, such as accessing the referral program, keeping track of your account or your shopping cart.

Third party cookies:

These are cookies deposited by third-party companies (e.g. advertising agencies or by partners) in order to identify your interests through the products consulted or purchased on our site and to personalise the advertising offer sent to you outside our site. They may be deposited when you browse our site.

Why do we use cookies?

Cookies have different purposes. Some are necessary for your use of our site, others have more incidental purposes.

Browsing cookies, necessary for the site to function

These cookies are necessary for the operation of our site. They allow you to use the main features of our site (e.g. using the shopping cart or accessing your account). Without these cookies, you will not be able to use our site normally. These cookies are placed by Elia Lingerie and only concern the functioning of our site. They do not require the prior information and consent of the Internet user to be placed on his/her terminal.

Analytical cookies, necessary for audience measurement:

These are cookies that allow us to know the use, the volumes of frequentation and use as well as the performance of our site. These cookies allow Elia Lingerie to improve the interest, ergonomics and functioning of the services offered on the site (for example, the pages most often consulted, searches by Internet users in the site's engine, etc.).

Functional cookies to personalize your experience:

These are cookies that allow us to identify information on the site that may be of interest to you for the purpose of customizing your experience on our site (for example, reminding you of the last products consulted, memorizing the items in your shopping cart before continuing your purchases.). They also allow you to benefit from our personalized advice and promotional offers based on your browsing origin (for example if you come from our partner sites). In order to personalize your shopping experience, we may combine browsing data processed by cookies with data from our customer database relating to your account or your purchases on our site. If you do not want a personalized shopping experience based on the information we have in our databases, you can make purchases without using your account in "guest browsing.

Advertising cookies, to better target your interests

These are cookies used to show you advertisements or send you information tailored to your interests outside our site while you are browsing the Internet. They are used to limit the number of times you see an advertisement and to help measure the effectiveness of an advertising campaign.

Advertising cookies may be deposited and read by Elia Lingerie and its service providers. During the period of validity of these cookies, they make it possible to display advertising in all the spaces reserved for third-party advertising, to count the number of times advertising content is displayed via our advertising spaces, to identify the advertisements displayed and the number of users who clicked on each advertisement, to calculate the sums due as a result and to draw up statistics, to recognise your terminal during its subsequent navigation on any other site or service on which these advertisers or these third parties also issue cookies and, if necessary, to adapt these third party sites and services or the advertisements they broadcast, to the navigation of your terminal of which they may be aware.

More information on cookies?

On the CNIL website: https: //www.cnil.fr/fr/site-web-cookies-et-autres-traceurs

Modifications to data

You can use the link below to update your account and your data.

Data portability

You can use the link below to download the data we store and use for a better experience on the Elia Lingerie website.

Access to personal data

You can use the link below to get a report on your personal data that we store for you.

Right to be forgotten

Use this option if you want to delete your personal data from our site. Keep in mind that this action also deletes your customer account and associated points in our referral program.