Shipping policy


Delivery smeans the transfer to the consumer of physical possession or control of the goods.

For delivery times, please refer to the "Delivery" tab at the bottom of the home page. Products are delivered to the address indicated by the customer on the order form. Delivery in mainland France is made by La Poste (service invoiced by Elia Lingerie).

If the product does not conform to the order, the consumer must address a complaint to the Seller in order to obtain the replacement of the product or possibly the resolution of the sale.

In the event of products being unavailable for delivery, the Vendor may offer an equivalent product in terms of quality and price. In the event of total non-delivery, the sales contract will be automatically cancelled.

Elia Lingerie is not responsible for transport delays related to delivery.